1. Overview

At okbuy.shop, we prioritize the security of our customers’ personal and payment information. We are committed to protecting your data and ensuring a safe and secure shopping experience. This Payment Security Policy outlines the measures we have implemented to safeguard your information and our practices regarding the collection, use, and protection of payment data.

2. Data Collection and Usage

Personal Information: When you make a purchase, we collect personal information such as your name, billing address, shipping address, email address, and phone number. This information is used to process your order and provide customer support.

Payment Information: We do not store your payment card details. All payment transactions are processed through secure, third-party payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS).

3. Secure Payment Processing

Encryption: We use Secure Socket Layer (SSL) technology to encrypt all personal and payment information transmitted during the checkout process. This ensures that your data is securely transmitted to our payment processors.

Payment Gateways: We partner with reputable and secure payment gateways such as [Payment Gateway Name] and [Payment Gateway Name] to handle payment transactions. These gateways are PCI DSS compliant, ensuring the highest level of security for your payment information.

Tokenization: Where applicable, our payment gateways utilize tokenization to replace sensitive card information with a unique identifier (token), which can only be used by our website for a specific transaction.

4. Fraud Prevention

Monitoring and Verification: We continuously monitor our systems for suspicious activity and perform regular security assessments. Additionally, our payment gateways use advanced fraud detection tools to identify and prevent fraudulent transactions.

Secure Login: We recommend that customers create strong, unique passwords for their accounts on okbuy.shop and enable two-factor authentication (2FA) where available to enhance account security.

5. Compliance and Certification

PCI DSS Compliance: Our payment processors are certified PCI DSS compliant, ensuring that your payment data is handled in accordance with industry standards for security.

Regulatory Compliance: We comply with all relevant data protection and privacy laws, including the General Data Protection Regulation (GDPR) and the Indian Information Technology Act, to protect your personal information.

6. Customer Responsibilities

Account Security: Customers are responsible for maintaining the confidentiality of their account information and password. We recommend changing passwords regularly and not sharing account details with others.

Phishing and Scams: Be vigilant against phishing emails and scams. okbuy.shop will never request your password or payment information via email. If you receive a suspicious email, contact our customer support immediately.

7. Contact Information

If you have any questions or concerns regarding our Payment Security Policy or if you suspect unauthorized activity on your account, please contact our customer support team at:

Email: support@okbuy.shop

Phone: +91-11-6927-0410

8. Policy Updates

We may update this Payment Security Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify customers of any significant changes by posting the updated policy on our website.

By shopping at okbuy.shop, you agree to the terms of this Payment Security Policy. Thank you for trusting us with your personal and payment information.