We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how okbuy.shop (hereinafter referred to as "we", "our", "us") collect, use, share or otherwise process your personal data through our website www.okbuy.shop

1. Collection of Your Information

When you use our Website, we collect and store your information which is provided by you from time to time. Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to use a particular service or feature on the Website.

We may track your buying behavior, preferences, and other information that you choose to provide on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.

We may collect personal data (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order or subscribing to our newsletter) do require registration. We use your contact information to send you offers based on your previous orders and your interests.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Website or through our social media handles, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.

If you enroll into our loyalty and membership program, we will collect and store your personal data such as name, contact number, email address, communication address, date of birth, gender, zip code, lifestyle information, demographic and work details. We will also collect your information related to your transactions on our Website. When such information is collected directly from you, you will be governed by this Privacy Policy. Additionally, we collect your payment details if you choose to make purchases through our Website.

2. Use of Your Information

We use your personal data to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses.

We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; report to regulatory authorities wherever required, detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

With your consent, we may have access to your SMS, instant messages, contacts in your directory, location, camera, photo gallery and device information. We may also request you to provide your PAN, credit information report (from credit agencies), GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services like insurance, credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Website and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.

In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users' activity on our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency. These surveys may ask you for personal data, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide. The surveys may involve collection of voice data or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

3. Cookies

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal data. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners for marketing and analytical purposes.

4. Sharing of Your Information

We may share your personal data with third parties under certain circumstances such as:

• Service providers who assist us in operating our Website and providing our services.

• Legal requirements or to protect our rights and property.

• With your consent or as otherwise disclosed at the time of data collection.

We and our affiliates will share/sell some or all of your personal data with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal data.

5. Links to Other Sites

Our Website may provide links to other websites or applications that may collect personal data about you. okbuy.shop shall not be responsible for the privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

6. Security Precautions

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Website, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Website. Users are responsible for ensuring the protection of login and password records for their account.

7. Your Choices/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, then please log in to your account and update your preferences.

8. Advertisements on Website

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide personalized advertisements about goods and services of interest to you.

9. Children Information

Use of our Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal data from children under the age of 18 years. If you have shared any personal data with us or provided any consent for processing such personal data while being under the age of 18 years, please inform us at support@okbuy.shop, so we can delete such personal data.

10. Data Retention

We retain your personal data in accordance with applicable laws, for a period no longer than necessary for the purposes for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable okbuy.shop to exercise its legal rights and/or defend against legal claims, or if required by law. We may also continue to retain your data in anonymized form for analytical and research purposes.

11. Your Rights

We make every effort to ensure that the personal data we process is accurate and, where necessary, kept up to date. If you notify us of any inaccuracies, we will erase or rectify your personal data accordingly. You can access, correct, and update your personal data directly through the features provided on the Platform. To delete certain non-mandatory information, you can log into our website and visit the Profile and Settings sections. Additionally, you can contact us using the information provided below for assistance with these requests.

You have the right to withdraw your consent that you have previously provided by writing to us at the contact information provided below. Please include "withdrawal of consent" in the subject line of your communication. We will verify and process such requests. Please note that withdrawal of consent will not be retroactive and will be handled in accordance with this Privacy Policy, related Terms of Use, and applicable laws. If you withdraw consent provided under this Privacy Policy, it may impact your access to the Platform or limit the services we can offer you, as certain information is necessary for these purposes.

12. Your Consent

By visiting our Platform or by providing your personal data, you consent to the collection, use, storage, disclosure, and processing of your personal data on the Platform in accordance with this Privacy Policy. If you disclose any personal data relating to other individuals, you represent that you have the authority to do so and to permit us to use the data in accordance with this Privacy Policy.

When you provide your personal data, you agree that we may process the same in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. When we change the policy in a material way, we will update the "Last Revised" date at the top of this page. Your continued use of our Website after any modification constitutes your acknowledgment and acceptance of the updated Privacy Policy.